Return Policy

If you are not satisfied with any of your items you receive then you are entitled to return your unwanted goods within 14 days from the date at which you received the goods.

Returned items must be in their original packaging in the same condition as you received them in. Package them up carefully and include any labels or tags that came with the items. Returns will be at the customer’s own expense of delivery.

Please contact us for a returns form which will have our returns address details. Print off and fill out the form, this must be included with the unwanted goods when you are sending them to us.

In the case that your product is faulty or an allergic reaction occurs, we will forward the returned item to the manufacture of thatproduct and they will deal with it directly and may contact you for further information.

All returns will be examined by us and once we are happy all the terms of our returns policy have been adhered to, we will refund your payment less the delivery, no later than 30 days of our receipt of the returned items.

We do not accept returns on any sale or clearance items.

Anner beauty will not be responsible for any packages that fail to reach us, we recommend using a reputable postage delivery service that provide you with proof of postage and a tracking option.
If you are unhappy with the products or service you have received from us please email us at info@annerbeauty.com